Sales Operation Associate (Sales Excellence) Tokopedia

LoQerja.com - Tokopedia merupakan perusahaan perdagangan elektronik atau sering disebut toko daring. Sejak didirikan pada tahun 2009, Tokopedia telah bertransformasi menjadi sebuah unicorn yang berpengaruh tidak hanya di Indonesia tetapi juga di Asia Tenggara.  Saat ini membutuhkan tenaga kerja untuk menempati posisi sebagai:
 
Sales Operation Associate (Sales Excellence)
Description
The Sales Operations Associate is a vital team member responsible for the development, coordination, and implementation of sales strategies and processes to support our dynamic sales force. While not a client-facing role, this position plays a crucial part in ensuring our sales team operates efficiently and effectively, leveraging data analytics, tools, training, and effective strategies. The ideal candidate is analytical, detail-oriented, and proactive in driving our sales initiatives and business planning.



What You Will Do
  1. Develop and coordinate the implementation of sales strategies for various customer segments, sales coverage models, team structures, channels, partners, and organizational designs
  2. Craft comprehensive business plans focusing on revenue targets, resource demands, and sales-related costs
  3. Produce accurate forecasting on a variety of metrics, ranging from daily to quarterly projections
  4. Analyze sales data to derive actionable insights for strategy refinement and operational improvements
  5. Generate regular and ad-hoc reports for leadership to review sales performance and trends
  6. Coordinate sales enablement initiatives across internal and external providers
  7. Identify training gaps, opportunities, and ensure content/systems are up-to-date and accessible
  8. Establish and refine both customer-facing and internal sales processes including lead generation, deal flow, and approvals
  9. Collaborate with the relevant department to select, deploy, and integrate essential sales tools such as CRM, pitch collaterals, sales analytics, etc.



What This Role Needs
  • Bachelor's degree in Business, Sales, Marketing, or a related field
  • A minimum of 2 years' experience in sales operations, business planning, or a related role
  • Proficiency with sales technology tools including CRM systems
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication abilities



Preferred Qualifications
  • Advanced degree (MBA or equivalent)
  • Certification in sales operations or related field
  • Familiarity with sales training and enablement tools and techniques
  • Proficiency in data analytics and reporting tools
  • Proven track record of improving sales processes and strategies in past roles


Cara Mengirim Lamaran
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